What is your average response time for messages/emails?
- We strive to be as responsive as possible to all of our clients, we generally are available Monday - Friday from 8:00 am - 5:00 pm EST.
- You can expect a response to your message or email within 24 hours during our normal business hours.
- If you happen to message us after 5:00 pm EST on Friday through the weekend we will get back to you, in the order the messages came in, on Monday.
- If you are experiencing an emergency, please add the word Emergency to the subject line of you email. We will do our best to help you ask quickly as possible.
- Contact Us: firstname.lastname@example.org